Status: May 2018
Privacy policy
RE/MAX Germany has summarized the conditions under which personal data is processed on this website in this privacy policy, which complies with the requirements of the General Data Protection Regulation (DSGVO). In principle, use of the website www.remax.de is possible without providing personal data. For this, settings are sometimes required to turn off certain services that are mentioned in this privacy policy. If certain services on this website are used, personal data may be transmitted. The details can be found in the following sections of this privacy policy.
I. Some terms we use in this privacy statement
– Responsible
RE/MAX Germany, represented by the management, see imprint, for this website
– Personal data
All data relating to an identified or identifiable person, cf. Art. 4 DSGVO
– Processing
Operations without the aid of automated processes such as collecting, recording, organizing, arranging, storing, adapting, modifying, reading out, querying, using as well as disclosing by transmitting, distributing, making available, matching, linking, deleting and destroying in connection with personal data.
– Consent
Explicit statement by which the data subject indicates that he or she consents to the processing of personal data
– Delete
Complete erasure of any traces of data, with no possibility of their recovery
– Locks
Restriction of the processing of personal data, insofar as retention obligations or legal requirements or a possible legal prosecution prevent the controller from deleting personal data
– Receiver
Target (person, company) of the forwarding of personal data, if applicable.
II. Name and address of the responsible person
The responsible person in the sense of the data protection regulations is the:
REF Real Estate Franchise GmbH
Managing Director: Kurt Friedl
Kohlhammerstr. 6
70771 Leinfelden-Echterdingen
Tel: +49 (0) 711 – 93 32 63 30
www.remax.de
info@remax.de
III. Name and address of the data protection officer
The data protection officer of the controller is:
Sven R. Johns, Attorney at Law
c/o Johns Data Protection UG
At the colonnade 11
10117 Berlin
office@datenschutz.immobilien
www.datenschutz.immobilien
IV. General information on data processing
1. scope of the processing of personal data
We process personal data of our users only insofar as this is necessary for the provision of a functional website and our content and services. The processing of personal data of our users is regularly only carried out with the consent of the user. An exception applies in those cases where obtaining prior consent is not possible for actual reasons and the processing of the data is permitted by legal regulations.
2. legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing operations involving personal data, Art. 6 (1) lit. a of the EU General Data Protection Regulation (GDPR) serves as the legal basis.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.
Insofar as the processing of personal data is necessary for the fulfillment of a legal obligation to which our company is subject, Art. 6 (1) lit. c DSGVO serves as the legal basis.
In the event that vital interests of the data subject or another natural person make it necessary to process personal data, Art. 6 (1) lit. d DSGVO serves as the legal basis.
If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not override the former interest, Art. 6 (1) lit. f DSGVO serves as the legal basis for the processing.
3. cooperation with third parties
In the course of processing personal data from us, it may be that this data is transferred to third parties, especially to the real estate agents connected in the RE/MAX network when a request for a real estate offer is made. These may also be order processors of us. This is only done on the basis of legal permission, you have consented to the transfer, a legal obligation provides for this or our legitimate interests pursuant to Art. 6 para. 1 sentence 1 letter f) DSGVO allow this. If third parties receive personal data from us on the basis of order processing, this transfer will take place in accordance with Art. 28 DSGVO.
4. processing in third countries
It is possible that personal data will be transferred to third countries, including countries outside the EU, in the course of processing by us. If this is the case, it is done on the basis of our legitimate interests, your consent, in fulfillment of existing (pre-)contractual obligations or legal requirements. If processing takes place in third countries, this is done in accordance with Article 44 of the GDPR, i.e. on the basis of special guarantees for compliance with the level of data protection applicable in the EU, which is done in the USA, among other things, through the Privacy Shield, or by observing special contractual obligations.
5. data deletion and storage period
The personal data of the data subject shall be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. Blocking or deletion of data also takes place when a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract or for the fulfillment of another legal obligation.
V. Provision of the website and creation of log files
1. description and scope of data processing
Each time you visit our website, our system automatically collects data and information from the computer system of the calling computer.
The following data is collected:
(1)Information about the browser type and version used
(2)The operating system of the user
(3)The Internet service provider of the user
(4)The IP address of the user, if applicable, the previously visited website
(5)Date and time of access
(6)Websites from which the user’s system accesses our Internet site
(7)Websites that are called up by the user’s system via our website
The data is also stored in the log files of our system. A storage of this data together with other personal data of the user does not take place.
2. legal basis for data processing
The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 lit. f DSGVO.
3. purpose of data processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.
The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f DSGVO.
4. duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.
5. possibility of objection and elimination
The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. Consequently, there is no possibility of objection on the part of the user.
VI. hosting services
We use hosting services with a partner (third party and recipient of data) for the purpose of providing this website and related services. During hosting, personal data is processed, in particular the data from the log files, cookies, but also communication data from the contact forms, etc. of data subjects. The purpose of the processing is to provide the online offer. This is also the basis of our legitimate interest in processing the personal data pursuant to Art. 6 (1) lit. f DSGVO. The data will be deleted as soon as they are no longer required for the provision of the offer. There is no possibility of objection on the part of the user. There is an agreement with the partner according to Art. 28 DSGVO. The data is transferred to a third country (USA).
VII. use of cookies
a) Description and scope of data processing
Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.
If you do not want cookies to be stored, then you are asked to deactivate the setting in your own Internet browser. Please note that then not all functions of the website can be used in full.
The following data is stored and transmitted in the cookies:
The following is a listing of the data stored. Examples can be:
(1)Language settings
(2)Items in a shopping cart
(3)Log-in information
If, in addition, there is a use of technically unnecessary cookies:
We also use cookies on our website that enable an analysis of the user’s surfing behavior.
In this way, the following data can be transmitted:
The following is a list of the data collected. These can be, for example:
(1)Search terms entered
(2)Frequency of page views
(3)Use of website functions
The user data collected in this way is pseudonymized by technical precautions. Therefore, an assignment of the data to the calling user is no longer possible. The data is not stored together with other personal data of the users.
When accessing our website, users are informed by an information banner about the use of cookies for analysis purposes and referred to this data protection declaration. In this context, there is also an indication of how the storage of cookies can be prevented in the browser settings.
When calling up our website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of personal data used in this context is obtained. In this context, a reference to this privacy policy is also made.
b) Legal basis for data processing
The legal basis for the processing of personal data using cookies is Art. 6 (1) lit. f DSGVO.
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f DSGVO.
The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 (1) lit. a DSGVO if the user has consented to this.
c) Purpose of the data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.
We need cookies for the following applications:
The following is a listing of applications. Examples can be:
(1)Shopping cart
(2)Adoption of language settings
(3)Remembering search terms
The user data collected through technically necessary cookies are not used to create user profiles.
The analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimize our offer.
In these purposes also lies our legitimate interest in the processing of personal data according to Art. 6 para. 1 lit. f DSGVO.
e) Duration of storage, possibility of objection and elimination
Cookies are stored on the user’s computer and transmitted from it to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.
The transmission of Flash cookies cannot be prevented via the browser settings, but by changing the Flash Player setting.
VIII. Newsletter
1. description and scope of data processing
On our website there is the possibility to subscribe to a free newsletter. When registering for the newsletter, the data from the input mask is transmitted to us, in particular name, first name and e-mail address. In individual cases, further personal data is requested or transmitted to us in the comment field, which is then also processed. In addition, (1) IP address of the calling computer and (2) date and time of registration are processed. For the processing of the data, your consent is obtained as part of the registration process and reference is made to this privacy policy.
You can cancel the receipt of our newsletter at any time, i.e. revoke your consents.
You will find a link to cancel the newsletter at the end of each newsletter.
2. legal basis for data processing:
The consent to the sending of email addresses is based on Art. 6 para. 1 lit. a, 7 DSGVO as well as § 7 para. 2 No. 3, or para. 3 UWG. The use of the dispatch service provider MailChimp, implementation of statistical surveys and analyses as well as logging of the registration process, are carried out on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO. Our interest is focused on the use of a user-friendly and secure newsletter system that serves our business interests and meets the expectations of users.
We would also like to point out that you can object to the future processing of your personal data in accordance with the legal requirements pursuant to Art. 21 DSGVO at any time. The objection can be made in particular against the processing for purposes of direct marketing.
3. purpose of data processing
The collection of the user’s e-mail address is used to deliver the newsletter.
The collection of other personal data during the registration process serves to prevent misuse of the services or the e-mail address used.
4. duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Accordingly, the user’s e-mail address is stored as long as the subscription to the newsletter is active. The other personal data collected during the registration process is usually deleted after a period of seven days.
5. possibility of objection and elimination
The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, a corresponding link can be found in each newsletter. This also enables revocation of the consent to the storage of the personal data collected during the registration process.
IX. Registration
1. description and scope of data processing
On our website, we offer users the opportunity to register by providing personal data. Title: My RE/MAX. The data is entered in an input mask and transmitted to us and stored. The data will not be passed on to third parties. The data will be transferred to a third country (USA). The following data is collected during the registration process: Name, first name, e-mail address, address if applicable, telephone number, information about your real estate request or your property.
The following data is also stored at the time of registration:
(1)The IP address of the user
(2)Date and time of registration
As part of the registration process, the user’s consent to the processing of this data is obtained.
2.legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent. The registration also serves the fulfillment of a contract to which the user is a party or the implementation of pre-contractual measures, which is why the additional legal basis for the processing of the data is Art. 6 para. 1 lit. b DSGVO.
3. purpose of data processing
User registration is required for the provision of certain content and services on our website. In particular, within the scope of an existing brokerage contract, further information on a specific property can be provided in this way, whereby the contract is usually concluded prior to registration.
4. duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.
This is the case for the data collected during the registration process, if the registration on our website is cancelled or modified.
5. possibility of objection and elimination
As a user, you have the option to cancel the registration at any time. You can have the data stored about you changed at any time. This is possible in the created profile itself, which the user calls up with his access data. In case of doubt, users should contact us by e-mail at info@remax.de if they wish us to cancel their registration.
X. Contact form and e-mail contact as well as frames and links
1. description and scope of data processing
At various points on our website there is a contact form which can be used for electronic contact. If a user takes advantage of this option, the data entered in the input mask is transmitted to us and stored. These data are: Name, first name, email address and usually IP address of the user and date and time of registration.
For the processing of the data, your consent is obtained during the submission process and reference is made to this privacy policy.
Alternatively, it is possible to contact us via the e-mail address provided. In this case, the personal data of the user transmitted with the e-mail will be stored.
The data may be processed in a customer relationship management system or a comparable digital system. The data will also be disclosed to third parties, especially when contacting the real estate agents, from the RE/MAX network, who have posted real estate listings on our website. The data will only be passed on to the real estate agent who is identified as the contact person in the environment of the contact form.
2. legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.
The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) lit. f DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) lit. b DSGVO.
3. purpose of data processing
The processing of personal data from the input mask serves us solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data.
The other personal data processed during the submission process is used to prevent misuse of the contact form and to ensure the security of our information technology systems.
4. duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation has ended or when a pre-contractual measure or a contract is linked to the contact, when this has expired and there are no longer any legal retention periods. The conversation is terminated when it can be inferred from the circumstances that the matter in question has been conclusively clarified. We routinely review the necessity of further processing of data every two years and comply with the statutory retention periods.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
5. possibility of objection and elimination
The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. The revocation is made by e-mail to info@remax.de
All personal data stored in the course of contacting us will be deleted in this case.
We would like to point out that contact forms/iframes/links to external providers are also integrated on our website:
www.remax.com
It is pointed out that personal data is also collected and processed on the websites of these providers, but that we have no access to the revocation or cancellation option there. The forwarding of the data takes place exclusively for the purpose of the request carried out by the data subject. The legal basis for the processing of the users’ personal data is Art. 6 para. 1 lit. f DSGVO.
XI. Google Analytics
1. description and scope of data processing
We use Google Analytics on our website. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA, 94043, USA. Google uses cookies (see above). The information generated from the collection of the cookie is transferred to a Google server in the USA and stored there. Google guarantees that it complies with data protection regulations and is certified under the Privacy Shield agreement. We use Google Analytics with IP anonymization enabled, in which the IP address is shortened. Only in exceptional cases is the full IP address transferred to the USA and shortened there.
2. legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. f DSGVO.
3. purpose of data processing
The processing of personal data serves us to improve our online presence and to evaluate user behavior on our website. Google uses the transmitted personal data to create analyses of user behavior on our website. In addition, further services are offered by Google to us. Google does not combine the transmitted IP address or parts thereof with other personal data.
4. duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation has ended or when a pre-contractual measure or a contract is linked to the contact, when this has expired and there are no longer any legal retention periods. The conversation is terminated when it can be inferred from the circumstances that the matter in question has been conclusively clarified. We routinely review the necessity of further processing of data every two years and comply with the statutory retention periods.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
5. possibility of objection and elimination
Users can disable the provision of cookies in their browser. Then the functionality of the website may be limited. You can prevent the collection of data generated by the cookie and related to your use of the online offer to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
For further information on the use of data for advertising purposes by Google, setting and objection options, please visit the Google website: https://www.google.com/intl/de/policies/privacy/partners/
(“Data Use by Google When You Use Our Partners’ Websites or Apps”), http://www.google.com/policies/technologies/ads
(“Data Use for Advertising Purposes”), http://www.google.de/settings/ads
(“Manage information Google uses to serve ads to you”) and http://www.google.com/ads/preferences/.
(“Determine what ads Google shows you”).
XII. Google Maps
We integrate maps from Google (Google Maps). Address of the provider as under Google Analytics. Personal data may be transmitted here s. Google Analytics. For more information, see the privacy policy https://policies.google.com/privacy?hl=de.
There is an opt-out option at the following link: https://adssettings.google.com/authenticated
XIII. reCAPTCHA
To protect your requests via Internet form, we use the service reCAPTCHA of the company Google Inc. (Google). The query serves to distinguish whether the input is made by a human being or improperly by automated, machine processing. The query includes the sending of the IP address and possibly other data required by Google for the reCAPTCHA service to Google. For this purpose, your input is transmitted to Google and further used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with any other data held by Google. The deviating data protection regulations of the Google company apply to this data. You can find more information on Google’s privacy policy at: https://www.google.com/intl/de/policies/privacy/
XIV. AddThis (e.g. “Share” button)
On our website we use AddThis. Provider: AddThis LLC, Inc. 8000 Westpark Drive, Suite 625, McLean, VA 2210, USA. The plugins are usually marked with an AddThis logo, for example in the form of a white plus sign on an orange background. You can find an overview of the AddThis plugins and their appearance here: https://www.addthis.com/get/sharing
When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of AddThis. The content of the plugin is transmitted by AddThis directly to your browser and integrated into the page. Through the integration, AddThis receives the information that your browser has called up the corresponding page of our website and stores a cookie on your terminal device to identify your browser. This information (including your IP address) is transmitted by your browser directly to a server of AddThis in the USA and stored there. AddThis uses the data to create anonymized user profiles, which serve as a basis for personalized and interest-based advertising targeting of visitors to websites with AddThis plugins.
For the purpose and scope of the data collection and the further processing and use of the data by AddThis, please refer to the privacy policy of AddThis: http://www.addthis.com/privacy/privacy-policy
If you wish to object to the collection of data by AddThis for the future, you can set a so-called opt-out cookie, which you can download at the following link: http://www.addthis.com/privacy/opt-out
You can also completely prevent the loading of AddThis plugins with add-ons for your browser, for example, with the script blocker “NoScript” (http://noscript.net/).
XV. Youtube
We integrate the videos of the platform Youtube of the provider Google, address of the provider as under Google Analytics, on our website. Here personal data may be transmitted s. Google Analytics. For more information, see the privacy policy https://policies.google.com/privacy?hl=de.
In addition, further cookies are set when a video is played. Furthermore, personal data may be transmitted to Youtube and linked to a Google profile there if you have an account there and are logged in. If you want to prevent this transmission, please log out of your account there before using the service.
There is a possibility to opt-out at the following link:
https://adssettings.google.com/authenticated
XVI. social plug-ins
We use various social plug-ins on our website, where on the one hand personal data is collected and on the other hand forwarded to these providers.
We use the following social plug-ins based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our website pursuant to Art. 6 para. 1 lit. f. DSGVO.
1. use of Facebook social plug-ins
Plug-ins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, CA, 94025 USA, are integrated on our pages. You can find an overview of the Facebook plug-ins here: https://developers.facebook.com/docs/plugins/.
Facebook guarantees compliance with European data protection standards and is certified with the EU-US Privacy Shield agreement
(https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
When you call up such a plug-in, a direct connection is established with the Facebook servers, which may be located in Europe or the USA. The content of the plug-in is transmitted by Facebook directly to the user’s device and integrated by the latter into the online offer. In the process, usage profiles of the users can be created from the processed data. We have no influence on the scope of the data that Facebook collects with the help of this plug-in and inform you according to our state of knowledge. It may be that further data from Facebook is combined with this data, especially if you have a profile on the Facebook page and are logged in there. Even without a user account, however, your IP address and the time of the call are usually stored there.
The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the related rights and settings options for protecting the privacy of users, can be found in the privacy policy of Facebook: https://www.facebook.com/about/privacy/.
If you do not want Facebook to collect data about you via our online offer and link it to your membership data stored with Facebook, you must log out of Facebook and delete your cookies before using our online offer. Further settings and objections to the use of data for advertising purposes, are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/.
The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.
We operate our own company page on Facebook, which we have also linked and to which you can subscribe. Further personal data is collected from you there.
Facebook Messenger may also be part of this use and personal data may also be collected via it.
2. facebook pixel
The plug-in Facebook Pixel is integrated on our pages. The provider is Facebook Inc, 1 Hacker Way, Menlo Park, CA, 94025 USA. You can find an overview of the Facebook plug-ins here: https://developers.facebook.com/docs/plugins/.
Facebook guarantees compliance with European data protection standards and is certified with the EU-US Privacy Shield agreement
(https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
When you call up such a plug-in, a direct connection is established with the Facebook servers, which may be located in Europe or the USA. The content of the plug-in is transmitted by Facebook directly to the user’s device and integrated by the latter into the online offer. In the process, usage profiles of the users can be created from the processed data. We have no influence on the scope of the data that Facebook collects with the help of this plug-in and inform you according to our state of knowledge. It may be that further data from Facebook is combined with this data, especially if you have a profile on the Facebook page and are logged in there. Even without a user account, however, your IP address and the time of the call are usually stored there.
The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the related rights and settings options for protecting the privacy of users, can be found in the privacy policy of Facebook: https://www.facebook.com/about/privacy/.
If you do not want Facebook to collect data about you via our online offer and link it to your membership data stored with Facebook, you must log out of Facebook and delete your cookies before using our online offer. Further settings and objections to the use of data for advertising purposes, are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/.
The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.
3. twitter
You can access functions and content of the Twitter service via our website. The provider is Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. This may include content such as images, videos, texts or buttons with which you can interact on the service or subscribe to our posts. If you are a member of Twitter, Twitter can assign the call of the content and functions to your profile. Twitter ensures compliance with European data protection standards and is certified with the EU-US Privacy Shield agreement.
(https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active).
Twitter’s privacy policy can be found here: https://twitter.com/de/privacy,
Opt-Out: https://twitter.com/personalization.
If you want to prevent the connection of data with their profile, you should log out of Twitter before use and delete their cookies.
4.Instagram
We have integrated Instagram on our website. The provider is Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. By interacting with this service, personal data may be collected and transmitted, especially the IP address. And the time of the call. This may include content such as images, videos, texts and buttons with which users interact or subscribe to our posts. If you are a member of the Instagram platform, Instagram can assign the call of the above content and functions to your profile. Privacy policy of Instagram:
http://instagram.com/about/legal/privacy/.
If you want to prevent the connection of data with their profile, you should log out of Instagram before use and delete their cookies.
5. google plus
We have integrated Google Plus on our website. Provider is Google Inc., address of the provider as under Google Analytics. Personal data may be transmitted here s. Google Analytics. For more information, see the privacy policy https://policies.google.com/privacy?hl=de.
There is a possibility to opt-out at the following link:
https://adssettings.google.com/authenticated
By interacting with this service, personal data may be collected and transmitted, especially the IP address. And the time of the call. This may include content such as images, videos, texts and buttons with which users interact or subscribe to our posts. If you are a member of the Google Plus platform, Google Plus can assign the call of the above content and functions to your profile.
If you want to prevent the connection of data with their profile, you should log out of Google Plus before using it and delete their cookies.
6. pinterest
We have integrated the Pinterest service on our website. The provider is Pinterest Inc, 635 High Street, Palo Alto, CA, 94301, USA. When interacting, content such as images, videos, texts and buttons can be accessed with which you can interact or subscribe to our posts. If you are a member of the Pinterest platform, Pinterest can assign the call of the above content and functions to your profile. Pinterest privacy policy: https://about.pinterest.com/de/privacy-policy.
If you want to prevent the connection of data with their profile, you should log out of Pinterest before using it and delete their cookies.
7. xing
We have integrated functions and content of the service Xing on our website. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. This may include, for example, content such as images, videos or texts and buttons with which users can interact with you or subscribe to our posts. If you are a member of the Xing platform, Xing can assign the call of the above-mentioned content and functions to your profile. Privacy policy of Xing: https://www.xing.com/app/share?op=data_protection.
If you want to prevent the connection of data with their profile, you should log out of Xing before use and delete their cookies.
8. WhatsApp
We have integrated functions and content of the WhatsApp service on our website. The provider is WhatsApp Inc, 650 Castro Street, Suite 120-219, Mountain View, California 94041, USA. These buttons allow you to share a post or page using WhatsApp and to contact us via WhatsApp or leave us a contact request. When you activate the WhatsApp button by clicking on it, the browser establishes a direct connection with the servers of WhatsApp. We have no influence on the scope of the data that WhatsApp collects or transmits with the help of this plug-in.
For more information, see WhatsApp’s privacy policy at http://whatsapp.com/legal.
9. skype
We have integrated functions and content of the service Skype on our website. Provider is Skype via Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399.
USA. These buttons allow you to share a post or page using Skypeu and to contact us via Skype or leave us a contact request. When you activate the Skype button by clicking on it, the browser establishes a direct connection with Skype’s servers. We have no influence on the scope of the data that Skype collects or transmits using this plug-in.
For more information, please see Skype’s privacy policy at https://www.skype.com/de/legal/.
For more information about Skype’s privacy settings, see this link:
https://support.skype.com/de/faq/FA140/wie-kann-verwalten-ich-meine-datenschutzeinstellungen-in-skype-fur-windows-desktop
and at this link:
https://www.microsoft.com/DE-DE/privacystatement/SkypeforBusiness/Default.aspx
XVII Rights of the data subject
If personal data is processed by you, you are a data subject in the sense of the GDPR and you are entitled to the following rights against the controller:
1. right to information
You may request confirmation from the controller as to whether personal data concerning you is being processed by us.
If there is such processing, you may request information from the controller about the following:
(1)the purposes for which the personal data are processed
(2)the categories of personal data which are processed
(3) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
(4)the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage duration
(5) the existence of a right to rectify or erase the personal data concerning you, a right to have the controller restrict the processing, or a right to object to such processing;
(6)the existence of a right of appeal to a supervisory authority
(7) any available information on the origin of the data, if the personal data are not collected from the data subject;
(8) the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
You have the right to request information about whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 DSGVO in connection with the transfer.
2. right to rectification
You have a right to rectification and/or completion vis-à-vis the controller, insofar as the processed personal data concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.
3. right to restriction of processing
Under the following conditions, you may request the restriction of the processing of personal data concerning you:
(1) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
(2) the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
(3) the controller no longer needs the personal data for the purposes of processing, but you need them for the assertion, exercise or defense of legal claims; or
(4) if you have objected to the processing pursuant to Art. 21(1) DSGVO and it is not yet clear whether the controller’s legitimate grounds override your grounds.
Where the processing of personal data concerning you has been restricted, such data may be processed, with the exception of their storage, only with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
4. right to deletion
a) Obligation to delete
You may request the controller to delete the personal data concerning you without undue delay, and the controller is obliged to delete such data without undue delay, if one of the following reasons applies:
(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
(2)You revoke your consent on which the processing was based pursuant to Art. 6 (1) a or Art. 9 (2) a DSGVO and there is no other legal basis for the processing
(3) You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
(4)personal data concerning you have been processed unlawfully
(5) The deletion of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
(6)The personal data concerning you was collected in relation to information society services offered pursuant to Art. 8 (1) DSGVO
b) Information to third parties
If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.
c) Exceptions
The right to erasure does not exist insofar as the processing is necessary to
(1)to exercise the right to freedom of expression and information
(2) for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
(3) for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) DSGVO;
(4) for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right referred to in Section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing, or
(5)to assert, exercise or defend legal claims
5. right to information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.
You have the right to be informed about these recipients by the data controller.
6. right to data portability
You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. You also have the right to transfer this data to another controller without hindrance from the controller to whom the personal data was provided, provided that
(1) the processing is based on consent pursuant to Art. 6 Para. 1 lit. a DSGVO or Art. 9 Para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 Para. 1 lit. b DSGVO and
(2)the processing is carried out with the aid of automated procedures
In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.
The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
7. right of objection
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6 (1) (e) or (f) DSGVO; this also applies to profiling based on these provisions.
The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims.
If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the possibility, in connection with the use of information society services – notwithstanding Directive 2002/58/EC – to exercise your right to object by means of automated procedures using technical specifications.
8. right to revoke the declaration of consent under data protection law
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
9. automated decision in individual cases including profiling
You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
(1)is necessary for the conclusion or performance of a contract between you and the controller
(2) is permitted by legislation of the Union or the Member States to which the controller is subject and that legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests; or
(3)is done with your express consent
However, these decisions may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.
With regard to the cases referred to in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms of, and the legitimate interests of, the data subject, which shall include, at least, the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.
10. right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.
The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.
XVIII. Data protection for applications
You can apply to RE/MAX Germany via our website. We collect the personal data that you provide to us for the purpose of processing the application in the applicant procedure. This can also be done electronically, in particular if you send us personal data, possibly also school and work certificates electronically. If a contract is concluded with you on the basis of the application, the data will then be processed for the purpose of handling this contractual relationship. If no contract is concluded with an applicant, the data will be automatically deleted at the end of the year following the application, unless a longer retention period or another legal claim requires further retention.
Status: May 2018